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Measuring Up – Best Practices (73 KB). Now more than ever, it is important for companies to establish strong parking management standards ensuring that these standards keep pace with available technology.
Automated Pay Parking Systems and Customer Service… (85 KB) by Denise Gibson, Imperial Parking, and Buddy U. Parkett, Shady Lot Parking Co. Two opinions – do automated parking systems improve customer service or do they not?
Are You Ready when the Media Calls? (364 KB) by Joan Hickie, Calgary Parking Authority. Things to consider and how to prepare for a media interview or news release.
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